Privacy Policy
Covers data collection, storage and usage. Works alongside these Terms to govern how we handle your personal information across all account interactions.
LEGAL REFERENCE
Our Terms Shape Your Account
Every account at uji 77 runs on clear, transparent rules. We've written these terms to protect you and to keep the lobby fair for everyone. Read through what...
Account ProtectionPayment RulesDispute ResolutionCommunity StandardsData Security
Policy Framework & Jurisdiction
uji 77 operates its services in supported regions where local law permits. Your account is governed by these terms, the laws applicable to your jurisdiction, and our privacy practices. We process deposits via DANA, OVO, GoPay and QRIS in compliance with local payment regulations. Disputes are handled through our support team first; escalation paths are outlined below. Your account balance, transaction history
and personal data remain protected under our security protocols. We reserve the right to update these terms with 30 days' notice where required by law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
How to Reach Our Policy Team
Live Support
Chat with our support team 24/7 via the in-lobby help button. We respond to policy questions, account concerns and payment disputes within minutes.
Email Escalation
Send formal policy inquiries to [email protected]. We review and respond within 48 hours with full policy clarification and dispute resolution steps.
Account Settings
Visit your account preferences to review your current terms, update contact details, and view your transaction history tied to each payment method.
WHY THIS PLATFORM
Why These Terms Matter
Transparent Rules
We don't hide policy details behind legal jargon. Every rule you see here applies equally to every account, every day.
Account Safeguarding
Your balance is segregated and protected. We guarantee that funds held in your account remain yours unless you withdraw or...
Payment Compliance
DANA, OVO, GoPay and QRIS transactions follow Indonesian payment regulations. We verify every deposit and withdrawal to keep your money...
Dispute First-Line
Our support team investigates account issues before any escalation. We resolve 95% of policy questions and transaction disputes within 24...
Data Privacy
Your personal data is encrypted end-to-end. We never share your account details, payment info or activity logs with third parties...
Regular Policy Review
Our legal team updates these terms annually to reflect platform changes and local regulation shifts. You're notified before any material...
BENCHMARKED
Consistency Across Our Policy Pages
Bonus Terms
Details eligibility, wagering requirements and withdrawal rules for active promotions. Always cross-reference bonus terms with account restrictions listed here.
Deposit & Withdrawal Guide
Explains DANA, OVO, GoPay and QRIS transaction timings, limits and fees. Complements these Terms by breaking down payment-specific mechanics.
Responsible Account Policies
Sets out account closure, session limits and timeout options. Part of our commitment to sustainable account habits alongside these governing terms.
Dispute & Claims Process
Outlines step-by-step escalation if you believe an account action violates these Terms. Directly enforces the resolution clauses stated here.
Community Standards
Prohibits fraud, collusion and multi-accounting. These Standards are enforceable under Section 8 of these Terms and apply to every account equally.
Mobile App Terms
Governs in-app account access, push notifications and app-specific features. Inherits all policies in these Terms plus device-specific rider clauses.
What Makes Our Terms Player-Friendly
No Hidden Clauses
Every account rule is spelled out plainly. No buried fine print. If a restriction exists, it's listed in full with the exact condition that triggers it.
Balance Protection Guarantee
Your account balance belongs to you. We hold deposits in segregated accounts. Withdrawal requests are processed within stated timelines regardless of platform activity.
Clear Bonus Structure
Bonus terms are separate and explicit. We show you wagering math upfront. No surprises when you're ready to withdraw winnings from a promotional balance.
Payment Method Flexibility
DANA, OVO, GoPay and QRIS all treated equally. No preference, no hidden fees per method. Same deposit-to-withdrawal flow across every payment option.
Dispute Resolution in 24 Hours
We investigate account disputes within one business day. If a transaction is questioned, our team reviews logs and responds with findings before escalation.
Layered Account Security
Your login credentials, payment data and activity are encrypted separately. Multi-factor authentication is available. We never store full card details on open servers.
Terms & Conditions - Frequently Asked
Your balance remains yours. We don't expire accounts or dormancy fees under our standard terms. Log back in anytime to access your full balance. Account closure is voluntary only.
Yes. Head to Account Settings and select 'Close Account'. Active bonuses will be forfeited. Your remaining balance is returned to your original payment method within 5 business days.
Daily withdrawal limits are shown in your Account Settings. Limits vary by payment method and account tier. DANA, OVO, GoPay and QRIS each have published caps. Contact support to request a review if needed.
uji 77 doesn't add platform fees on deposits. However, your payment provider may apply small charges. Check your DANA, OVO, GoPay or QRIS app for their current fee structure.
Standard QRIS, DANA, OVO and GoPay withdrawals process within 1-2 hours during business hours. Overnight or weekend requests may take until the next business day. We notify you via your registered email when processing starts.
Report it immediately via live support. We freeze your account pending investigation. If unauthorized activity is confirmed, we reverse the transaction and secure your account. Investigation typically completes within 24-48 hours.
You can log into uji 77 from multiple devices on the same account. However, you can't play simultaneously on two devices. Logging in elsewhere auto-logs you out from your previous session. This protects account security.